Terms and Conditions

These Terms and Conditions govern your access to and use of the NorthGrid Labs website and related services. The platform provides location-based digital tools that help organizations in Canada explore data processing, automation, and modern digital systems in an educational and operational context. By visiting or using any part of the site, you agree to these terms and to our policies referenced below.

1. Acceptance of Terms

By accessing or using this website, you confirm that you are at least 16 years old or that you have the consent and supervision of a parent or legal guardian. If you do not agree with any part of these terms, you should not use the site. Your continued use indicates acceptance of the most current version of the terms. These terms apply to all visitors, registered users, and organizations that engage with the platform in Canada.

2. Service Description

NorthGrid Labs Inc. provides a technology-focused platform that offers location-based digital tools, including data processing pipelines, workflow automation, and integrated digital systems. The service is designed to help teams understand how place context relates to digital activity, generate simple reports, and manage privacy-friendly configurations. Content and tools are informational in nature. The platform does not provide financial, legal, or medical advice. Access may include documentation, dashboards, and communication from our team. Features may change or be updated to improve usability and security without prior notice.

3. User Obligations

Users agree to use the site lawfully and responsibly. You will not scrape, harvest, or collect data from the site by automated means except where clearly permitted through documented interfaces. You will not attempt to reverse engineer, decompile, or modify site code. You will not impersonate another person or misrepresent your identity or affiliation. You will not upload or transmit malicious code, viruses, or content that disrupts normal operation. If account functionality is provided, each user must maintain one account only and keep login credentials confidential. You agree to notify us promptly of any unauthorized access or security concerns.

4. Intellectual Property

All site content, including text, graphics, logos, icons, images, user interface elements, and software code, is the property of NorthGrid Labs Inc. or its licensors and is protected by applicable intellectual property laws. Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the site for your internal, informational purposes. You may not copy, modify, distribute, sell, or create derivative works from any part of the site without our prior written permission. Trademarks, service marks, and trade names that appear on the site remain the exclusive property of their respective owners.

5. Prohibited Activities

You agree not to engage in any of the following: spamming or unsolicited messaging; hacking, probing, or testing the vulnerability of any system; attempting to gain unauthorized access to accounts or data; distributing unlawful, defamatory, or infringing content; violating privacy or publicity rights; interfering with or disrupting networks, servers, or infrastructure; using the site to track, profile, or target individuals in ways that violate Canadian law; or using automated means to access or collect information other than as allowed by clearly published interfaces.

6. Disclaimer of Warranties

The site and all related services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, NorthGrid Labs Inc. disclaims all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or availability. We do not warrant that the site will be uninterrupted, secure, or error free, that defects will be corrected, or that the content will be accurate or complete. Any guidance or documentation provided is general information and may not address your specific circumstances.

7. Limitation of Liability

To the maximum extent permitted by law, NorthGrid Labs Inc. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, business interruption, or loss of goodwill arising out of or related to your use of the site, even if advised of the possibility of such damages. Our total aggregate liability for any claim arising from or related to the site will not exceed the greater of the amount you paid to us for access to paid features in the 12 months preceding the event or 100 EUR (or equivalent in local currency), whichever is lower.

8. Indemnification

You agree to defend, indemnify, and hold harmless NorthGrid Labs Inc., its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from or in any way related to your use of the site, your violation of these terms, or your infringement of any third-party right, including intellectual property, privacy, or publicity rights.

9. Third-Party Links and Services

The site may reference third-party resources for convenience. We do not control and are not responsible for the content, policies, or practices of any external websites or services. Accessing third-party resources is at your own risk and subject to the terms and policies of those providers.

10. Privacy

Your use of the site is also governed by our Privacy Policy, which explains how we collect, use, and safeguard information. The Privacy Policy is incorporated by reference into these terms. Please review it carefully at /privacy/. Our handling of cookies is explained in our Cookie Policy at /cookie-policy/.

11. Governing Law and Jurisdiction

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree to the exclusive jurisdiction and venue of the courts located in Toronto, Ontario for the resolution of any dispute that is not resolved through the dispute resolution process described below.

12. Dispute Resolution

Before filing any claim, the parties agree to attempt to resolve the dispute informally. You must send a written notice describing the dispute and your requested resolution to the contact listed below. If the dispute is not resolved within 30 days after the notice is received, either party may bring a claim in the courts identified in the Governing Law and Jurisdiction section. Nothing prevents a party from seeking interim or injunctive relief where appropriate.

13. Termination

We may suspend or terminate your access to the site or any portion of it at any time if we reasonably believe you have violated these terms, created risk or possible legal exposure for us or other users, or engaged in prohibited activity. Upon termination, your right to use the site will immediately cease. Sections that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, limitations of liability, indemnification, and governing law.

14. Modifications to Terms and Services

We may modify these terms or update features of the service to improve clarity, security, or functionality. Changes take effect 14 days after posting the updated version on this page unless a shorter period is required to address security or legal obligations. Your continued use of the site after changes become effective constitutes acceptance of the updated terms. We encourage you to review this page periodically.

15. Accessibility and Service Availability

We aim to keep the site accessible, responsive, and secure. Access may be temporarily suspended for maintenance, upgrades, or events beyond our control. Features may vary based on device capabilities or regional requirements. The service is available to users located in Canada. If you encounter accessibility issues, please contact us so we can work to improve the experience.

16. Contact Information

If you have questions about these terms or wish to send a dispute notice, contact:

17. Entire Agreement

These terms, together with the Privacy Policy, Cookie Policy, and any additional guidelines posted on the site, constitute the entire agreement between you and NorthGrid Labs Inc. regarding the site. If any provision is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.